Privacy Policy

The Hive app is a Free App built and offered by Orxa Energies Private Limited. The SERVICE offered by the Hive App is provided by Orxa Energies Private Limited at no cost and is intended for use as is, along with other physical products built by Orxa Energies Private Limited.

This page is used to inform users of the Hive App regarding our policies with respect to the collection, use, and disclosure of Personal Information.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For the purpose of delivering the requisite functionalities while using our Service, we may require you to provide us with information about your location. The app will also require permission to capture images using the camera to help you provide relevant information to us to help resolve any issues related to our products used by you. The information that we request will be retained by us and used as described in this privacy policy. The only personally identifiable information we store in our systems are your name, phone number (which is optional) and email address as provided by your authorized representative. The app does not collect any peronally identifiable information on it's own.

The app shares the collected information only with your authorized representative, personnel nominated by them and service personnel of Orxa Energies Private Limited for the purposes of fulfilling the Services offered by Orxa Energies Private Limited.

The app does use third party services that may collect information used to identify you (as listed below).

Link to privacy policy of third party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, battery status and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2021-07-23

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at sysadmin@orxaenergies.com